If you have forgotten your password or want to reset it, following these steps:
Go to Safely portal https://portal.safely.com
- Enter your email address. Note: This email address must be assigned to a registered user in Safely. If you are not a registered user in Safely or are unsure of your user email, reach out to concierge@safely.com to request the new user and/or associated email.
- Click Forgot your password?
- Click Send Verification Code - A verification code will be sent to the email address.
- Copy code from email into the text box that says Verification Code.
- Click Verify Code.
- Enter secure password.
If you do not receive the verification code:
- Confirm that your email address has been entered correct.
- Check your Spam folder for the verification code email.
- Confirm with Safely at concierge@safely.com that your email has been assigned to a registered user.